Last Updated - April 23, 2026
Terms and conditions
These Terms of Service (the "Agreement") by and between 17056664 Canada Inc. (operating under the brand "Syncara") and all its affiliates (together, "Company", "us", "we", and "our") and you, the individual or entity ("you", "your", and "User") governs your use of our web application, accessible at https://syncara.ca/, and all pages, templates, products, tools, information, protocols, software, and content located therein (the "Service").
PLEASE READ THIS AGREEMENT CAREFULLY.
By using the Service, you agree to be bound by this Agreement.
You must read, agree with, and accept all of the terms and conditions contained or expressly referred to in this Agreement before you may sign up or use the Service.
You are advised to revisit this Agreement periodically to familiarize yourself with any changes to the terms and conditions herein.
Communications
By creating an Account on our Service, you agree to subscribe to service-related communications, including account notices, subscription updates, and material changes to this Agreement. You may opt out of receiving marketing or promotional communications from us by following the unsubscribe link in any such message or by emailing support@syncara.ca. You may not opt out of receiving service-related communications that are required to administer your account or fulfill our legal obligations.
Accounts
When you create an account with us, you represent and warrant that:
(a) You are at least 18 years of age. The Service is not intended for use by individuals under the age of 18 as primary account holders.
(b) The information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.
(c) You will maintain the confidentiality of your account credentials and restrict access to your account. You agree to accept responsibility for any and all activities or actions that occur under your account, whether or not authorized by you. You must notify us immediately at support@syncara.ca upon becoming aware of any breach of security or unauthorized use of your account.
(d) You will not use as a username the name of another person or entity, or any name that is offensive, vulgar, or obscene, or that infringes the rights of any third party.
Profiles for Other Individuals
Account holders who are 18 years of age or older may create and manage health record profiles within their account on behalf of other individuals, including:
Minors (persons under 18 years of age), where the account holder is the parent, legal guardian, or authorized substitute decision maker;
Other adults, where the account holder has been authorized by that individual to act on their behalf, for example as a caregiver, holder of power of attorney, or substitute decision maker under applicable law.
All health record profiles created within your account are governed by this Agreement and our Privacy Policy. As the account holder, you are solely responsible for:
Ensuring you have the appropriate legal authority to create and manage a profile on behalf of another individual;
The accuracy of all information entered into any profile within your account;
Obtaining and maintaining any consent required under applicable law, including Ontario's Personal Health Information Protection Act, 2004 (PHIPA), to collect, use, and store the personal health information of the individual whose profile you manage;
Ensuring that any individual whose profile you manage is aware that their health information is being stored in Syncara.
Syncara does not verify the identity of individuals on whose behalf profiles are created, nor does it independently confirm that account holders have the authority to create or manage profiles for other persons. By creating a profile for another individual, you represent and warrant that you have all necessary legal authority to do so.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel subscriptions in our sole and absolute discretion.
Subscriptions, Trial Period, and Billing
Free Trial
Syncara offers a 30-day free trial upon account creation. During the trial period, you have full access to all features of the Service. No credit card or payment information is required to begin a trial.
At the end of the 30-day trial period, your account will automatically transition to a read-only state. In read-only mode, all personal data and personal health information you have entered remains stored and accessible, but you will not be able to add, edit, or update any records until you activate a paid subscription. Syncara is not responsible for any consequences arising from your inability to update records during a read-only period.
Subscriptions
Syncara is offered as an annual subscription ("Subscription"). The current Subscription Fee is $99.99 CAD per year, billed in advance at the time of purchase and on each annual renewal date thereafter. The applicable Subscription Fee at the time of your purchase is displayed on our pricing page at https://syncara.ca/pricing.
By activating a Subscription, you acknowledge that you have reviewed and agreed to the applicable Subscription Fee and billing terms.
Automatic Renewal
At the end of each annual Billing Cycle, your Subscription will automatically renew for an additional one-year term at the then-current Subscription Fee, unless you cancel before the renewal date. You may cancel your Subscription through your online account management page or by contacting support@syncara.ca.
Account Lapse and Read-Only State
If your Subscription lapses due to non-payment, failed renewal, or cancellation, your account will revert to read-only mode. Your personal data and personal health information will be retained for 90 days from the date of lapse, during which time you may resubscribe to regain full access. After 90 days without renewal, your data will be handled in accordance with our data deletion and retention procedures described in our Privacy Policy.
Payment Method
A valid credit card or debit card processed through our payment provider, Stripe, is required to activate a Subscription. You shall provide accurate and complete billing information including your full name, billing address, and valid payment method details. By submitting payment information, you authorize us to charge all applicable Subscription Fees to your payment method on each annual renewal date.
Should automatic billing fail for any reason, we will notify you by email and issue an electronic invoice. You must complete payment within the period specified in that invoice to maintain active Subscription status.
Fee Changes
We may, in our sole discretion, modify the Subscription Fee at any time. Any Fee Change will become effective at the end of your then-current Billing Cycle and will not apply retroactively.
We will provide you with at least 30 days' advance notice of any Fee Change by email and through a prominent notice on the Service. This notice period gives you the opportunity to cancel your Subscription before the Fee Change takes effect.
Your continued use of the Service after a Fee Change becomes effective constitutes your agreement to pay the modified Subscription Fee.
Refunds
Given that Syncara provides a 30-day free trial before any payment is required, users have the opportunity to fully evaluate the Service prior to making a purchase. Accordingly, except where required by applicable law, all Subscription Fees are non-refundable once paid. If you cancel your Subscription, you will retain access to the Service until the end of your current annual Billing Cycle. No pro-rata refunds will be issued for unused portions of a Billing Cycle.
Nothing in this section limits any rights you may have under applicable consumer protection legislation, including the Consumer Protection Act, 2002 (Ontario).
Purchases
Standard Agreement
If you wish to purchase a Subscription through the Service, you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card or debit card number, the expiration date of your card, your billing address, and related billing information.
You represent and warrant that: (i) you have the legal right to use any payment method in connection with any purchase; and (ii) the information you supply to us is true, correct, and complete.
We use Stripe for the purpose of facilitating payment processing. By submitting your payment information, you grant us the right to provide the information to Stripe subject to our Privacy Policy. Stripe's use of your information is governed by its own privacy policy.
Intellectual Property
Company Content
Any proprietary and intellectual property rights in and to the Services, including any content thereon such as logos, videos, text, information, graphics, icons, images, as well as the selection, assembly and arrangement thereof and related materials, Company's trademarks, trade names, copyrightable materials, designs, and "look and feel" (collectively "Content"), are the property of the Company and/or its licensors and are subject to copyright and other intellectual property rights under applicable laws.
You acknowledge and agree that you have no right, license, or authorization with respect to the Services or any of the technology underlying the Services except as expressly set forth in this Agreement. Nothing in this Agreement gives you the right to use Content without the Company's prior written consent.
You shall not, nor shall you permit any third party to:
Attempt to modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Services, Content, or the underlying software, algorithms, or source code, except to the extent prohibited by applicable law;
Make the Services available to, or use the Services for the benefit of, anyone other than you;
Sell, resell, license, sublicense, distribute, rent, or lease the Service to any third party;
Publicly disseminate or disclose information regarding the performance of the Services;
Attempt to create a substitute or similar service through use of or access to the Services;
Circumvent any user limits or other timing or use restrictions built into the Services;
Remove any Content or other proprietary notices, labels, or marks from the Services; or
Frame or mirror any content forming part of the Services.
User Content
Our Service allows you to post, store, and otherwise make available certain information, data, text, and other material ("User Content"), including personal health information entered into your account and any profiles you manage. You are responsible for all User Content that you post or store through the Service, including its accuracy, legality, and appropriateness.
By posting User Content through the Service, you represent and warrant that:
(a) The User Content is yours or you have the right to use it and to grant us the rights described in this Agreement; and
(b) The posting of User Content does not violate the privacy rights, publicity rights, copyrights, or any other rights of any person or entity, including any individual whose health information you have entered into a profile within your account.
You retain all rights to your User Content. We take no responsibility and assume no liability for User Content you or any third party posts through the Service.
By using the Service, you grant us a limited, non-exclusive license to use your User Content solely to the extent necessary to provide, maintain, and improve the Service for you and as described in our Privacy Policy.
Restrictions on use of User Content and Personal Health Information:
We do not use your personal health information (PHI) to develop, train, improve, or test any artificial intelligence model, machine learning model, neural network, generative model, predictive model, or large language model, whether developed by us or any third party. PHI is used only for the purposes expressly described in our Privacy Policy, including service delivery, de-identified analytics, and legal compliance.
To the extent that non-PHI usage data or anonymized, de-identified data is used for analytical or service improvement purposes, such use is subject to the de-identification standards described in our Privacy Policy and does not include any data that could reasonably be used to identify an individual.
Despite anything in this section, Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.
We have the right, but not the obligation, to monitor and review User Content for compliance with this Agreement.
Prohibited Uses
You may use the Service only for lawful purposes and in accordance with this Agreement. You agree not to use the Service:
In any way that violates any applicable national or international law or regulation, including PHIPA and all applicable Canadian privacy legislation;
To exploit, harm, or attempt to exploit or harm minors in any way;
To transmit any advertising or promotional material, including junk mail, chain letters, spam, or any other similar solicitation;
To impersonate or attempt to impersonate us, our employees, another user, or any other person or entity;
In any way that infringes upon the rights of others or is illegal, threatening, fraudulent, or harmful;
To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or that may harm or offend us or users of the Service or expose them to liability.
Additionally, you agree not to:
Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service;
Use any robot, spider, or other automated device, process, or means to access the Service for any purpose, including monitoring or copying any material on the Service;
Use any manual process to monitor or copy any material on the Service for any unauthorized purpose without our prior written consent;
Use any device, software, or routine that interferes with the proper working of the Service;
Introduce any viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material;
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service;
Attack the Service via a denial-of-service attack or a distributed denial-of-service attack;
Take any action that may damage or falsify our rating or reputation;
Use any downloaded data, information, or content derived from the Service to train, improve, develop, or test any artificial intelligence or machine learning model.
Health-data specific prohibited conduct. In addition to the above, you agree not to:
Enter personal health information of another individual into the Service without having the legal authority to do so as that individual's authorized substitute decision maker, caregiver with consent, or holder of power of attorney;
Use the Service as a substitute for professional medical advice, clinical diagnosis, or treatment. The Service is a personal record-keeping tool and is not a medical device, clinical system, or diagnostic platform;
Share your account credentials with any person who is not authorized to access the personal health information stored within your account;
Enter inaccurate, fabricated, or misleading health information for any individual, including a Minor;
Use the Service to make clinical decisions on behalf of a patient in a professional healthcare capacity without the patient's knowledge and consent;
Attempt to access, copy, or extract the personal health information of any other user or profile that you have not been authorized to access.
Medical Disclaimer
THE SERVICE IS A PERSONAL HEALTH RECORD-KEEPING TOOL. IT IS NOT A MEDICAL DEVICE, CLINICAL INFORMATION SYSTEM, ELECTRONIC MEDICAL RECORD, DIAGNOSTIC TOOL, OR SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.
The information stored in the Service is entered by users and is not reviewed, verified, or validated by Syncara or any healthcare professional. Syncara makes no representation as to the accuracy, completeness, or currency of any health information stored within the Service.
You should always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition, medication, treatment, or health decision. Never disregard professional medical advice or delay seeking it because of information entered into or retrieved from the Service.
In the event of a medical emergency, contact your local emergency services immediately. Do not rely solely on information stored in the Service during a medical emergency.
We expressly disclaim any liability for clinical decisions made in reliance on information stored in or retrieved from the Service, whether by you, a healthcare provider, or any other person.
Analytics
We monitor and analyze the use of our Service using third-party providers. Analytics data is collected and processed in accordance with our Privacy Policy.
Error Reporting and Feedback
You may provide us directly at support@syncara.ca with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service ("Feedback"). You acknowledge and agree that:
(i) you shall not retain, acquire, or assert any intellectual property right or other right, title, or interest in or to the Feedback;
(ii) the Company may have development ideas similar to the Feedback;
(iii) Feedback does not contain confidential information or proprietary information from you or any third party; and
(iv) the Company is not under any obligation of confidentiality with respect to the Feedback.
In the event the transfer of ownership of the Feedback is not possible due to applicable mandatory laws, you grant the Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited, and perpetual right to use (including copy, modify, create derivative works, publish, distribute, and commercialize) Feedback in any manner and for any purpose, provided that no personal health information is included in or derived from such Feedback.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by us.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities or their websites.
YOU ACKNOWLEDGE AND AGREE THAT WE SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS, OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD-PARTY WEBSITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD-PARTY WEBSITES OR SERVICES THAT YOU VISIT.
Important Disclaimers and Notices
NONE OF THE INFORMATION, SERVICE, OR MATERIALS OFFERED BY THE SERVICE CONSTITUTE AND ARE NOT INTENDED TO CONSTITUTE ADVICE OF ANY KIND, INCLUDING MEDICAL, CLINICAL, LEGAL, FINANCIAL, OR ANY OTHER PROFESSIONAL ADVICE. YOU SHOULD NOT ACT OR REFRAIN FROM ACTING BASED ON ANY INFORMATION, SERVICE, OR MATERIALS PROVIDED THROUGH THE SERVICE. ALL CONTENT ON THE SERVICE IS OF A GENERAL NATURE AND DOES NOT ADDRESS THE UNIQUE CIRCUMSTANCES OF ANY PARTICULAR USER. YOU ARE STRONGLY URGED TO CONSULT WITH QUALIFIED PROFESSIONALS AS TO ALL QUESTIONS YOU MAY HAVE.
You assume all risks and all costs associated with your use of the Service, including, without limitation, any internet access fees, transaction fees, back-up expenses, costs incurred for the use of your device and peripherals, and any damage to any equipment, software, information, or data.
You are responsible for configuring your own information technology, computer programs, and platform in order to access the Service. You should use your own virus protection software.
The U.S. Department of the Treasury, through the Office of Foreign Assets Control ("OFAC"), prohibits U.S. companies from engaging in all or certain commercial activities with certain sanctioned countries and certain specially designated nationals. If you use the Service, you expressly represent that you are not located in a U.S. sanctioned country and are not listed as a specially designated national.
The Government of Canada prohibits Canadian companies from engaging in all or certain commercial activities with certain sanctioned countries and certain specially designated nationals listed in the Consolidated Canadian Autonomous Sanctions List. If you use the Service, you expressly represent that you are not located in a Canadian sanctioned country and are not listed as a Canadian specially designated national.
Disclaimer of Warranty
THESE SERVICES ARE PROVIDED BY US ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ANY ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
IN PARTICULAR, WE MAKE NO WARRANTY THAT INFORMATION STORED IN THE SERVICE IS ACCURATE, COMPLETE, OR CURRENT, OR THAT IT WILL BE ACCESSIBLE AT ANY GIVEN TIME. THE SERVICE IS NOT A BACKUP SYSTEM AND YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN COPIES OF ANY CRITICAL HEALTH INFORMATION.
WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation of Liability
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING WITHOUT LIMITATION, ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, PROVINCIAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF WE HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF THE COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE SERVICES DURING THE 90 DAYS PRIOR TO THE NOTICE OF CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Indemnification
You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms of Service or any applicable law, regulation, or the rights of any third party, including any claim arising from your unauthorized collection, use, or disclosure of another individual's personal health information.
The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with the Company's defense of these claims.
Release
You expressly agree that you and all users assume all risks in connection with their respective access and use of the Service and all parts thereof. You expressly release the Company, its directors, officers, employees, and agents (the "Releasees") from, and hold them harmless from and against, any and all liability, claims, causes of action, losses, expenses, or damages (whether arising in law or equity, including but not limited to special, consequential, indirect, punitive, and exemplary damages, and including but not limited to economic loss, business disruption, and attorney's fees) arising from or in any way related to the Service or any part thereof. You expressly waive all such claims against the Releasees.
Termination
Termination by Us
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, in our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of this Agreement.
Termination by You
If you wish to terminate your account, you may do so by contacting us at support@syncara.ca or through your account settings. Simply discontinuing use of the Service does not constitute account termination or trigger deletion of your data.
Effect of Termination on Data
Upon termination of your account, whether initiated by you or by us:
(a) Your access to the Service will cease immediately or at the end of your current Billing Cycle, as applicable.
(b) Your personal data and personal health information will be retained for a period of 90 days following the effective date of termination. During this period, you may contact us at support@syncara.ca to request an export of your data before it is deleted.
(c) After the 90-day retention period, all personal data and personal health information associated with your account and all profiles within your account will be securely destroyed or irreversibly de-identified using industry-standard media sanitisation methods, unless retention is required by applicable law.
(d) Billing records will be retained separately for the period required by applicable financial and tax legislation, which may be up to seven years, regardless of account status.
Survival
All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, the medical disclaimer, warranty disclaimers, indemnity, and limitations of liability.
Changes to the Service
We reserve the right to withdraw or amend our Service and any part thereof, and any service or material we provide via the Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. We may restrict access to some or all parts of the Service, including to registered users, from time to time.
Amendments
We may amend this Agreement from time to time. For non-material changes, we may update this Agreement by posting the revised terms on the Service. For material changes, including changes that affect how your personal health information is used, your subscription terms, your rights under this Agreement, or your obligations to us, we will provide you with at least 30 days' advance notice by email and through a prominent notice on the Service before those changes take effect.
It is your responsibility to review this Agreement periodically and to ensure your contact email address on file with us is current so that you receive amendment notices.
Your continued use of the Service following the effective date of any revision means that you accept and agree to the changes. If you do not agree to the revised terms, you must discontinue use of the Service before the effective date of the revision.
Waiver and Severability
No waiver by us of any term or condition set forth in this Agreement shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of us to assert a right or provision under this Agreement shall not constitute a waiver of such right or provision.
If any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of this Agreement will continue in full force and effect.
Assignment
Neither party may assign any of its rights or obligations under this Agreement, whether by operation of law or otherwise, without the prior written consent of the other party, not to be unreasonably withheld. Notwithstanding the foregoing, we may assign this Agreement in its entirety, without your consent, to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our business, shares, or assets. Any attempt by a party to assign its rights or obligations under this Agreement in breach of this section shall be void and of no effect. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors, and permitted assigns.
Force Majeure
Neither party shall be responsible for its failure to perform its obligations under this Agreement to the extent due to unforeseen circumstances or causes beyond its control, including but not limited to acts of God, wars, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, strikes, epidemics, or computer, telecommunications, internet service provider, or hosting facility failures or delays involving hardware, software, or power systems not within a party's possession or reasonable control, provided that such party gives the other party prompt written notice of the failure to perform and the reason therefor and uses its reasonable efforts to limit the resulting delay in its performance.
Governing Law
This Agreement shall be governed and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada as applicable therein, without regard to its conflict of law provisions.
Dispute Resolution
The parties shall initially attempt to resolve all claims, disputes, or controversies arising under, out of, or in connection with this Agreement by conducting good faith negotiations. If the parties are unable to resolve the matter following good faith negotiations, the parties hereby irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Toronto, Ontario, Canada.
Acknowledgement
BY USING THE SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO BE BOUND BY IT.
Independent Legal Advice
You acknowledge and confirm that prior to accepting this Agreement, the Company requested that you obtain independent legal advice with respect to the rights, obligations, disclaimers, and notices herein. You confirm and agree that: (1) you have accepted this Agreement under your own volition and without any duress whatsoever from the Company or any other person or entity; and (2) if you did not obtain independent legal advice prior to accepting this Agreement, you will not in any proceeding relating to the enforcement of rights and obligations under this Agreement raise that as a defence or otherwise.
Contact Us
If you have any questions about this Agreement, please contact us:
Support: support@syncara.ca
Website: https://syncara.ca